Return Policy

Thank you for shopping at Medishine !

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Return & Exchange Policy

We offer returns or exchanges within 30 days of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The product must be unused and in the same condition as received

• The product must be in its original packaging

• A valid receipt or proof of purchase is required

• Only regular-priced items are eligible for refunds

• Sale or discounted items are non-refundable

If the item was purchased as a gift and shipped directly to you, you will receive a store credit equal to the value of the returned product.

Exchanges

We replace items only if they are defective or damaged.
To request an exchange for the same item, please contact our support team through the Contact Us page before returning the product.

Non-Returnable Items

The following items are not eligible for return or refund:

• Gift cards

• Certain health, hygiene, and personal care products

• Products returned in damaged condition not caused by our error

Partial Refunds (If Applicable)

Partial refunds may be granted for:

• Items not in original condition

• Items with missing parts

• Items returned after the 30-day return window

Refund Process

Once your return is received and inspected:

• You will be notified via email about the approval or rejection of your refund

• Approved refunds will be processed to the original payment method

• Refunds are usually completed within 5–10 business days

Late or Missing Refunds

If you have not received your refund:

1. Recheck your bank account

2. Contact your card provider or bank

3. If the issue persists, contact our support team through the website

Shipping & Returns

• Do not send products back to the manufacturer

• Customers are responsible for return shipping costs

• Shipping charges are non-refundable

• Medishine is not responsible for lost return shipments

Delivery times for exchanged products may vary based on location.

Free Delivery & Secure Payments

• Free delivery available on selected products

• 100% secure and encrypted payments for safe checkout

Need Help?

For any questions regarding returns, refunds, or exchanges, please contact us through the Medishine Contact Page. Our support team is happy to assist you.