FAQ

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Frequently Asked Questions

To start trading, create an account, complete your profile verification (KYC if required), deposit funds into your wallet, and then choose the asset you want to trade from the dashboard.

Go to Wallet → Deposit, choose your preferred payment method (bank transfer, crypto, card, etc.), enter the amount, and confirm the transaction.

Visit Wallet → Withdraw, select a withdrawal method, enter the amount, and submit your request. Withdrawals normally take between a few minutes to 24 hours, depending on the payment channel.

You can trade major cryptocurrencies such as BTC, ETH, USDT, and other supported coins shown on the dashboard. Some versions of the template also support stocks and forex charts.

Yes. We use encrypted data transfer and secure APIs. Always enable 2FA (Two-Factor Authentication) from your profile settings for maximum security.

This can occur due to network congestion, market volatility, or insufficient liquidity. If the issue continues, contact support.

Open Dashboard → Trade History to view all past orders, profits, losses, and timestamps.

Yes. You can switch between line, candlestick, and bar charts. You can also modify intervals (1m, 5m, 1h, 1d) and apply indicators depending on the template version.